Professional Experience

Penrose Library, Whitman College, Walla Walla, WA Nov 2014 – Present

Systems and Application Librarian

  • Design and implement institutional repository strategy in collaboration with Digital Services Team
  • Design Library specific Wordpress theme.
  • Design Library website with Google’s Material Design principle and device awareness.
  • Conduct Usability Studies on Library Websites with focus group.
  • Manage contents on library and archive’s website.
  • Troubleshoot data and access problem in Integrated Library System (Alma & Primo).
  • Integrating Alma with other system used by Library and the College.
  • Implement and manage Integrated Library System in collaboration with data service librarians.
  • Provide technical support on electronic collections.
  • Serve as technical liaison to WCTS, Alliance and library vendors.
  • Plan and manage library digital strategy.

Mullen Library, The Catholic University of America, Washington, D.C. July 2011- Nov 2014

Web Support Librarian

  • Conduct usability studies, analyzing user behavior, and improving the University’s web presence and vendor products implementation.
  • Redesign the front page of the library site to emphasize digital resources.
  • Research emerging web technologies, principles, and standards. Utilize emerging technologies that have potential for new and improved library services.
  • Designing, developing, and maintaining the libraries public and staff Web sites using HTML, CSS, JavaScript, JQuery, PHP, and ensure ADA compliance.
  • Implement and customize Link Resolver to process OpenURL and redesigning the Link Resolver landing page and A-Z services page.
  • Help maintain and configure EZProxy, ILLiad and Ex Libris ILS system.
  • Work as part of a committee to draft Library’s social media strategy and policy to better engage users via social media and to minimize the risk of interacting with social media.
  • Customize and implement Discovery Layer (Summon) by customizing real-time availability information, creating a Stack Map system, conducting usability studies on Summon implementation, and integrating local content into Summon using OAI-PMH.
  • Collaborate with other librarian to evaluate and manage the Institutional Repository in DSpace and other digital systems.
  • Help evaluating next generation ILS system and research for products from Ex Libris, Innovative Interface and OCLC.
  • Build Drupal site to host in-house databases for special collections and make sure it comply with national standards such as MARC 21 and Dublin Core.
  • Creating a student worker management system (PHP, MySQL), and creating library promotion slides management system with WordPress.
  • Redesign the patron online reference experience by designing all new “contact us” page and implementing a ticket system to track requests and managing error report automation on the Link Resolver.
  • Provide library reference services, producing and maintaining technical documentations and provide training to staff and patrons.

Computer Application Unit, New York State Library, Albany, NY October 2010-July 2011


  • Converted an Intranet website into a Wiki based website.
  • Revised OPAC help documents.
  • Created an Online Exhibit web page with JQuery for Special Collection.
  • Ran accessibility tests to evaluate the web page’s accessibility to the blind.
  • Built the library’s Facebook pages.
  • Created an accessible PDF fill-in form.
  • Installed a “GIST” (Getting It Started Toolkit) for ILLiad
  • Installed and evaluated a gift management system.

Library Systems, University Libraries, SUNY Albany January 2009-September 2010

Student Assistant/Intern

  • Handled website development by optimizing the Drupal CSS style sheet, developing in-house applications such as ALPHA, OPAC, and an RSS feed feature, designing a library staff intranet webpage, and creating a Drupal-based mobile website.
  • Prepared an IT disaster recovery plan wit ha server backup calendar.
  • Customized the Link Resolver interface and OpenURL link (Serials Solution).
  • Performed ALEPH OPAC interface customization, and ALEPH configuration for a Z39.50 server.
  • Set up VuFind discovery tools for OPAC,
  • Performed desktop customer support, troubleshooting, and installation.
  • Edited photos for the website using Photoshop.
  • Recommend solutions for purchase requests and managed budget files.
  • Generated web log reports.

Library of the University of Macau, Macau SAR, China March 2005-June 2008

Student Assistant

  • Maintained multimedia collections.
  • Checked in journals and newsletters.
  • Entered and corrected data.
  • Participated in a workflow improvement program.


A Taste of AI in Library: Chatbot with Microsoft QnA Maker

Lighting Talk: LITA 2017

Preliminary findings for Primo New UI

Primo Day: Orbis Cascade Alliance 2017

Could we talk? Alma and ILLiad integration

Orbis Cascade Summer meeting 2016: Summit & Fulfillment Day

[Poster]Thus Said the End Users: Summon Experience and Support for Research Workflows

SLIS: Annual Symposium 2015 Catholic University of America

Usability Studies on Summon 1.0 vs 2.0: preliminary finding

SLIS: Annual Symposium 2014 Catholic University of America

Summon in Numbers: Analysis impact of Discovery Layer on e-resources usage

WRLC Annual Meeting 2013 Catholic University of America